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Living in Jamaica

How to apply for public water supply to homes, commercial premises

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Anyone building houses or commercial premises must apply to the National Water Commission (NWC) for potable piped water supply; that’s if they are not going to build or purchase tanks and put in their own system to harvest water.

The application for service is to be made at the New Supplies Desk of any NWC Customer Service Centre or commercial offices islandwide. An inspection of the premises may be required before the application is processed. This will be done within three working days of the customer’s request being made.

Proof of ownership
The applicant is required to show proof of ownership or that they are renting the premises to which the water supply is to be connected. The following will be needed:

  • Letter from lawyer with volume and folio number – attorney’s stamp must be affixed to letter and must be signed by attorney. This letter must not be older than six months.
  • Title – Where a photo copy of the title is being used, it must be stamped and certified to be a true copy of the original by the Titles Office.
  • Letter from mortgaging companies e.g. National Housing Trust, Housing Agency of Jamaica, JN Bank, Victoria Mutual Building Society etc. The letter must include the volume and folio numbers where available and the letter must signed by the Legal Counsel of that institution or such other authorized person.
  1. For open lots approved building outline from the Municipal Corporation is required.
  2. Numbering Certificate from the Municipal Corporation.
  3. Valid Identification i.e. Passport, National ID or Driver’s Licence.
  4. Tax Registration Number (T.R.N)
  5. A deposit on installation cost is required as outlined below:
  6. $15,000.00 for ½ inch connection where the supply is not laid up
  7. $9,500.00 for supplies already laid up.
  8. An estimated cost will be determined for connections in excess of half (1/2) inch.
  9. Method of payment accepted is cash, manager’s cheques or debit/credit cards and banker’s guarantee
  10. Actual cost is determined after the installation is completed and the difference in cost will be applied to the account.

The following must also be noted:

  • If an additional supply is required, the current account(s) must be settled.
  • Application must be made by the owner of the premises but if the owner cannot apply in person, the above requirements and a letter of authorization for the bearer are needed.
  • Letter of Authorization must be signed by the owner and witnessed by a Justice of the Peace (JP), Senior Police Officer at the rank of Corporal or higher, Attorney-at-Law and Notary Public for individuals. For companies authorization must be on company letterhead and the company seal affixed.
  • For request on behalf of a company the bearer needs letter of authorization, Certificate of Incorporation, Certificate of Good Standing and the company’s seal.
  • Application must be made by the owner of the premises but if the owner cannot apply in person, the above requirements and a letter of authorization for the bearer are needed. Letter of authorization must be signed by the owner and witnessed by a Justice of the Peace (JP), Senior Police Officer at the rank of Corporal or higher, Attorney-at-Law and Notary Public for individuals. For companies authorization must be on company letterhead and the company seal affixed.
  • Fees are subject to change without notification.

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